Return Policy

Last Updated: 1-1-2026

At Legs Ease, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns & Refunds

To be eligible for a return, exchange, or refund, please contact our support team within 60 days of receiving your order.

Simply email us at info@legease.store and include your order number along with a brief description of the issue.

Once our support team reviews your request, we will provide instructions on the next steps.

Depending on the situation, we may offer:

  • A replacement item, if available
  • A refund of the purchase price
  • An exchange for another product

Our goal is to resolve issues quickly and make sure you are satisfied with your experience.

Exchanges

If your item arrives damaged, defective, or incorrect, we will gladly replace it.

Please contact us at info@legease.store and include:

  • Your order number
  • Photos of the issue (if applicable)

Our support team will assist you in arranging a replacement as quickly as possible.

Lost or Stolen Packages

Legs Ease is not responsible for packages that are marked as delivered by the shipping carrier but are lost or stolen after delivery.

If this situation occurs, we recommend contacting the shipping carrier directly. However, our support team will gladly assist by providing:

  • Tracking information
  • Delivery confirmation details
  • Carrier contact information

We will do our best to help resolve the situation.

Return Shipping

If a return is approved, customers are responsible for the shipping costs associated with returning the item unless the product arrived damaged or defective.

Please note that shipping costs are non-refundable.

Shipping Delays

While most orders arrive within the expected delivery timeframe, occasional delays can occur due to factors such as:

  • Carrier delays
  • Weather conditions
  • High seasonal shipping volumes

If your order appears significantly delayed, please contact our support team and we will work to resolve the issue as quickly as possible.

Contact

If you have any questions about returns, refunds, or exchanges, please contact us:

Email: info@legease.store

Our team at Legs Ease is always happy to help.